South Africans have expressed disappointment after reports emerged that the beloved Quality Street chocolates have allegedly been discontinued locally, disrupting a long‑standing festive tradition for many families, POST is reporting.
For decades, Quality Street has held a cherished place in South African homes during the holiday season. The colourful assortment of individually wrapped sweets became synonymous with Christmas, evoking fond childhood memories and signalling the start of the festive period.
.
This week, social media was abuzz after TikTok user @leeduruofficial posted a video expressing shock and frustration upon discovering that Quality Street is reportedly no longer produced or distributed by Nestlé South Africa. She also highlighted ongoing customer complaints in recent years, noting that both the quantity and variety of sweets in the local packs had noticeably declined.
“Quantity is a lot smaller, the variety is a lot less. You would get one purple sweet among a ton of plain toffees, for instance,” Lee said.
Her sentiments struck a chord with many fans who associate the brand with what is affectionately known in South Africa as “December hospitality” — the tradition of offering guests a sweet treat during family gatherings.
Nestlé South Africa has not issued an official statement confirming or explaining the alleged discontinuation of Quality Street in the local market. However, further information circulating on social media included a response from the official Quality Street X (formerly Twitter) account, which stated that the product had been discontinued by Nestlé in South Africa. It added that some individual retailers are importing the chocolates, “which is why you can still find it”.
As yet, neither Nestlé South Africa nor the company’s global representatives have provided formal confirmation of the status of Quality Street in the South African market.
IOL
Related Topics: