Millions of South Africans believe our buses, trains and taxis are unsafe and are dissatisfied with the "overall quality of service".
These are some of the statistics to emerge from the country's first National Household Travel Survey by the department of transport and Statistics South Africa.
About 10 million South Africans travel to work each day, of whom four million do so using public transport like trains, buses and taxis.
The average South African household spends R200 a month on public transport. In the Western Cape, 21,8 percent of households spend between one and five percent of their monthly income on public transport.
The survey showed that almost half (48 percent) of minibus taxi passengers, 42 percent of train passengers and a third of bus passengers are "dissatisfied" with the overall quality of service.
The country's rail service carries 589 000 commuters a day, while the bus service carries 850 000 and mini-bus taxis 2,5 million passengers.
In terms of trains, more than 60 percent of commuters were dissatisfied with security on trains and lack of security on walks to stations.
In terms of buses, 74 percent of commuters were dissatisfied with the lack of facilities, while 54 percent of bus commuters were unhappy about overcrowding.
The statistics for minibus taxis were also ominous, with 60 percent of taxi commuters unhappy about the lack of roadworthy certificates.
In the Western Cape 33,4 percent of daily trips per household were for education, 26 percent for shopping, 19,8 percent for visiting and 41 percent for work.
Also in the Western Cape, 30 percent of all household members used a car in the seven days prior to the survey being undertaken.
The survey found there are 10 million commuters daily nationwide, with 4,8 million in metropolitan areas, three million in other urban areas and 2,2 million in rural areas.
In the Western Cape 45,5 percent of households have access to a car, while the figure nationally is 26,1 percent.
The survey showed that 20 percent of people 18 and older have a valid driver's licence - 83 percent of white people, 21 percent of coloured people, 56 percent of Asian people and 10 percent of black people.
The survey was based on a sample of thousands of households in rural and metropolitan areas, with the major objective being to assist in the evaluation and targeting of public transport subsidies.
In terms of the Western Cape, the survey sample was 5 008 households.
The survey results showed that there are a total of 1,3 million households in the province and a total population of 4,7 million people.
About 7,4 percent earn R500 or less, while 30 percent earn between R1 001 and R3 000.
The Western Cape and Gauteng have the most households earning in excess of R6 000 a month, with 17 percent of their populations doing so.
Nationwide, six percent of people 15 and older (1,9 million) had used trains in the month preceding the survey. The reason given for not using trains, if available, was the distance between homes and stations, and crime.
"Of people 15 and older, 83 percent did not use buses. The reasons were that buses were too infrequent, did not depart or arrive at appropriate times and that travel times were too long.
"About 19 million people 15 and older (over 59 percent) used a taxi in the previous month. Those who did not were deterred by the cost, by crime and by the number of taxi accidents."