SAA issues scam alert over discounted ticket offers on WhatsApp

South African Airways warns travellers about a new WhatsApp scam involving fake discounted ticket offers and payment links. File Picture

South African Airways warns travellers about a new WhatsApp scam involving fake discounted ticket offers and payment links. File Picture

Published Aug 16, 2024

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South African Airways (SAA) has issued an important warning to its customers about a scam targeting travellers on WhatsApp.

The scam involves fake offers of discounted SAA tickets sent through WhatsApp, along with payment links. These offers are not from the airline and could lead to financial loss or personal harm.

According to a statement shared on SAA’s official Instagram page, these scams are designed to trick users into providing sensitive information or making payments to fraudulent entities.

The airline has made it clear that such promotions are not legitimate and have no connection with their official ticketing services.

In response to this threat, SAA is urging the public to be cautious and verify any ticket offers through their official channels.

“Please be aware that these offers are not associated with our airline. For your safety and security, always verify information through our official channels,” said SAA.

Customers who come across suspicious offers are advised to contact SAA directly at +27 11 978 1111 for verification and assistance.

“For your safety and security, always verify information through our official channels,” SAA added.

SAA also reminded passengers to remain vigilant, particularly when receiving unsolicited offers or payment requests via messaging apps.

By staying alert and following these precautions, travellers can safeguard themselves from potential scams and ensure a secure booking experience with South African Airways.

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